12/16/2023 0 Comments K9 web protection android phones![]() Long press anywhere on the window and tap the Lock button in the upper right corner of the Bitdefender app.Start your Bitdefender Mobile Security app, then swipe up and hold to view recent apps.Go back to Settings ⚙︎ and tap Apps → Gear icon → Special Access → turn off Battery optimization.Find the Bitdefender Mobile Securityapp in the list, select it and select Don’t optimize.Go to Settings ⚙︎ on your OnePlus device and tap Battery → Battery optimization.If you can’t find instructions specific to your phone model in the list below, we recommend looking through the device battery or power-saving settings to find a method of excluding the Bitdefender app from being closed off, so you can keep Web Protection enabled at all times and browse safely.Īs a last resort, consider contacting the phone manufacturer for further guidance and alternative solutions. The exclusions steps may vary depending on the phone/tablet brand. Step 1 – Exclude Bitdefender from Battery saving settings You can either look for battery optimization and exclude (remove) the Bitdefender Mobile Security app, or look for some rules that can be handled at device-level for managing apps & prioritizing their background functionality or both. Solving it can be different depending on the device. How do I enable Bitdefender’s Web Protection on Android?Īs seen above, the issue is caused by a system optimization mechanism that removes the permission required by Web Protection. ![]() This is why an alert has been implemented warning that another service has disabled Web Security and needs to be enabled again. Web Protection loses the Accessibility permission required to function when the Android system force stops background applications. The latter category also includes Bitdefender’s Web Protection. Most affected are 3rd party alarm clocks, automation apps, and especially apps that need to work even when you are not actively using your smartphone. This impacts most of the apps that run in the background. But some optimization mechanisms are so aggressive that they kill useful background apps when the screen turns off to maximize your smartphone’s battery life. It is for this reason that vendors are packing battery-saving features with each Android release. The Web Protection feature in Bitdefender Mobile Security for Android keeps turning off because the device is using Power Saving mode to save battery, which stops the running apps.Ī large part of the bonus features of smartphones revolves around battery life and performance optimization. Why does Web Protection keep turning off? When this happens, Bitdefender Mobile Security for Android notifies you that « Web Protection was disabled by another service. Sometimes, even after manually reactivating Web Protection, it turns itself off shortly afterward. This article guides you on how to prevent Bitdefender Mobile Security’s Web Protection feature from constantly being disabled on some Android phones and tablets.
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